The Second Edition of this bestselling book is designed to help human resource managers and professionals understand, develop, manage, and map competencies within their organizations.

Using a highly accessible framework and structure, this reader-friendly book tackles key issues that include:

• Understanding and developing competencies
• Integrating the competency framework within the HR system of an organization
• Implementing and mapping competencies in an assessment center
• Reviewing the plethora of application-based experiences and existing models
• Effectively managing the consequent changes in the organization

In this edition, the author has expanded several chapters to provide a greater understanding of business strategies, environmental imperatives, and the changing role of HR as a strategic partner. The book includes more case studies, live examples, and models offering invaluable insight to users in order to develop customized models of competency mapping for their organizations.